Refund policy

Do you have a return policy?
All products are custom-made and as such, we are unable to offer returns or exchanges.

Can I exchange my artwork for different photograph?
Each product is custom produced to order. As such, we are unable to change your artwork once order is placed.

Will Joe O'Connor Photography buy back my artwork?
Joe O'Connor does not offer a “buy back” program. Additionally, when it comes to the potential selling of any piece in your collection, Joe O'Connor Photography does not handle or participate in third party transactions or secondary market sales. 

Can I cancel my purchase?
All works are custom orders. Production of the purchased work(s) begins immediately after purchase, and shipment will occur as soon as possible after production is complete. As a result, the work(s) cannot be cancelled, returned or refunded at any time. Due to our shipping and production timeline, produced & shipped work(s) are non-cancellable, non-returnable, non-exchangeable and non-refundable.